We are serious about data protection.
Protecting your privacy is a high priority for us. We act in accordance with the General Data Protection Regulation along with the German data protection regulations that apply to us. The data submitted in the contact form will be used and secured by us exclusively for processing your request. Your data will be handled with utmost confidentiality and will not be passed on to third parties.
We would like to inform you about the extent, purpose and nature of the personal data collected, therefore you will find all information on how we process your personal data below.
Collection of personal data
Personal data (according to Art. 4 No. 1 EU General Data Protection Regulation (DS-GVO)) is all data that can be related to you personally. This includes, among other things, name, telephone number, e-mail addresses and your user behavior. You do not have to disclose any personal data to visit our website. In order to offer you the service you require, we require personal data in some cases, for instance when you want to contact us or subit other inquiries. Only data that you provide to us freely will be collected and stored by us.
Generally, when you use one of our services, we only collect the information that is necessary to provide you with our service. We may ask you for additional information, but this will be on a voluntary basis. Whenever we process personal data, this is done in order to provide you with our service or to pursue our commercial goals.
In respect of the personal data that concerns you, you have the following rights towards us:
- Right to information according to Art. 15 DS-GVO
- Right to rectification according to Art. 16 DS-GVO
- Right to erasure (“right to be forgotten”) according to Art. 17 DS-GVO
- Right to restriction of processing according to Art. 18 DS-GVO
- Right to object to the processing according to Art. 21 DS-GVO
- Right to data portability according to Art. 20 DS-GVO
The restrictions pursuant to Sections 34 and 35 BDSG apply to the right to information and the right to delete data.
Personal data collected when visiting our website
Our website collects a series of general data and information from you with each call to the website. We only collect the personal data that your browser transmits to our server (The legal basis is Art. 6 para. 1 p. 1 lit. f DS-GVO). The following data may be collected:
- IP address
- Date and time of the request
- Time zone difference from Greenwich Mean Time (GMT)
- Content of the request (specific page)
- Access status/HTTP status code
- Amount of data transferred in each case
- Website from which the request comes
- Operating system and its interface
- Language and version of the browser software
Personal data collected when contacting us via our website
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and your telephone number, if applicable) will be stored by us in order to answer your questions. The legal basis for this processing is Art. 6 para. 1 lit. f DS-GVO.
We will delete your data transmitted via contact once storage is no longer necessary in this regard, or restrict processing if there are legal requirements to retain such data.
Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as bookings or inquiries that you send to us as the website operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties. If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.